Search & Buying
Buy a product on the Ravens Lair is very easy!
To better find what you want we had subdivided our website in general
categories, within each of these products are organized into sub-general
categories(eg CD & DVD's).
Apart from this way of search, you can use the quick search, just type the name
(or reference) of what you're searching on the "search field", and quickly you
will find the product(s).
Once you had find what you are looking for, to make a purchase you need to
create a personal account.
Create a personal account
The personal account must be created through the main page of the store, you
have to register by filling the "register form".
Once you have a personal account, you can proceed on filling your shopping cart
with some products ;)
How to Buy
- If you are already a customer, you can automatically log in, and you can
travel through the website, find what you want or need, and add the products to
your shopping cart.
To add products to your shopping cart you have to click on the button "Add this
to my card" that accompanies every description of our products.
The dispatch rate varies according to the value of the product and also with the
place of delivery.
The time for delivery and shipping will depend on the stock of the products, if
the product is in stock it will be send to you in a period of 1 week after
payment confirmation; if it's not in stock the time can vary to 2 weeks after
payment.
Althought this two options, if a product can take more time for delivery &
shipping that information is shown on the product description.
If you wish to buy another item, you can travel again on the website and repeat
the procedure.
If you prefer to finalize the request, select a payment option and confirm the
order and do the Checkout to send the request to our office.
Note that orders for which payment is not made within a maximum period of 8 days
will be automatically canceled.
Note that after you finish the order request you will receive an email from us
with all the information about the order and the way of payment you choose; and
don't forget that you can always check information about your order on the "my
account" field, of our website.
_____________________
Please note:
If you made a purchase and did not receive any e-mail confirmation of the same
within a maximum of 24 hours you may not have properly completed the purchase,
please contact us if you have any questions about the procedures and how you can
buy, we be more than happy to help.
Happy shopping!
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