PAYMENT F.A.Q.

What are the payment methods that i can use?

Answer: In our shop you can pay by 5 methods:
1 - Paypal; (Inactive)
2 - Payment on Delivery;
3 - Bank Deposit;
4 - International Bank Transfer;
5 - MBWay;

More information:

1 - Paypal (Inactive)
The paypal is an easy and convenient payment method for customers who are in Portugal or outside of this country to make the payment of an order.
After confirming the purchase, when you choose this payment method, you will be sent directly to paypal's website, where you can securely make the payment of your purchases.

2 - Cash on delivery
* Question: Can i pay cash on delivery?
* Answer: This option is only valid to Portugal (including Madeira and Azores Islands).

3 - Bank Deposit
It's an option only valid to Portuguese territory.

4 - International Bank Transfer
The International Bank Transfer is an easy and convenient payment method for customers who are outside of Portugal to make the payment of an order.
* Question: What data do I need to do an International Bank Transfer?
* Answer: To do an International Bank Transfer, you should have the BIC/SWIFT code, the name of the bank, the IBAN or the account number and the name of the beneficiary.

* Question: What's the IBAN?
* Answer: The IBAN (International Bank Account Number) identifies the account number on an international context, validating the country, Bank and the account of the Beneficiary and allowing better effectiveness of service provided by banks in international transfers.

* Question: What's the BIC/SWIFT code?
* Answer: It is the code used in the financial world that allows the identification of a bank.

* Question: When the amount is credited to the destination account?
* Answer: The time for the transferred amount to be credited to the destination account may vary according to the processing time of your bank, but normally it's not exceed a period of 3 to 4 days.

5 - MBWay
* Question: Can i pay whith MBWay?
* Answer: This option is only valid to Portugal (including Madeira and Azores Islands).

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Others informations related to payments:
- After you made an order, the payment should be made as soon as possible (7 work days);
- After you made an order if you still have any doubts please contact us at:
info@ravens-lair.pt